Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Contact information (name, email, phone, address)
• Guest information (names, dates of birth, dietary needs)
• Payment information (processed securely via Stripe)
• ID verification documents (for security purposes)
• Special requests and preferences

2. How We Use Your Information

We use your information to:

• Process your registration and payment
• Provide you with information about your reservation
• Plan meals and programming based on guest needs
• Ensure the safety and security of all guests
• Send important updates about the event
• Improve our services

3. ID Verification

We collect government-issued ID from the primary registrant for security screening purposes. ID documents are stored securely with restricted access and will be deleted after the event concludes.

4. Information Sharing

We do not sell your personal information. We may share information with:

• The resort (for accommodation purposes)
• Payment processors (to process payments securely)
• Service providers who assist in event operations
• As required by law

5. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed through PCI-compliant payment processors.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@shefa.food.

7. Contact Us

For questions about this privacy policy, please contact us at info@shefa.food.